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Never Been Told

Frost Wave Aero Jersey

Frost Wave Aero Jersey

Regular price £54.99 GBP
Regular price Sale price £54.99 GBP
Sale Sold out
Taxes included. Shipping calculated at checkout.
Size

Product Information

Frost Wave Jersey: Performance, Comfort, and Protection

Built for peak summer performance, the Frost Wave Jersey combines breathability, UV protection, and comfort. With a full-length zipper for ventilation and ample storage, it keeps you cool and prepared on every ride.

UV Protection: UPF 50+ shields your skin from harmful rays.
Comfortable Sleeves: Optimized to enhance both speed and mobility without added drag.
Breathable: Advanced ventilation for cool comfort in warm conditions.
Ample Storage: Three rear pockets plus a secure zip pocket for essentials.
Sustainable Materials: bluesign® and OEKO-TEX® certified for safety and eco-consciousness.
Ideal for: Summer rides from 22°-34°C (70°-95°F), merging top-tier performance with an eco-friendly design.

Returns

Return Policy

At Never Been Told, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return policy to make the process as smooth as possible.

Eligibility:

  • To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
  • Returns must be initiated within 28 days from the date of delivery.

How to Initiate a Return:

  • Contact our customer service team at [neverbeentold@outlook.com] to request a return authorization.
  • Provide your order number and details of the item(s) you wish to return.
  • Our customer service team will provide you with further instructions on how to return your item(s) and issue a return authorization number if applicable.

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item(s).

Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5-7] business days.

Exchanges:

  • If you need to exchange an item for a different size or color, please contact our customer service team to initiate the exchange process.

Exceptions:

  • Certain items may not be eligible for return due to hygiene reasons or if they are marked as final sale. Please refer to the product description or contact our customer service team for more information.

If you have any questions or concerns about our return policy, please don't hesitate to contact us [neverbeentold@outlook.com]. Your satisfaction is our top priority, and we're here to assist you every step of the way.

Shipping

Shipping Information

Processing Time:

  • Orders are typically processed and shipped within 2-4 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.

UK Orders:

  • Enjoy free shipping on all orders within the UK.
  • Delivery time is 2-4 days from the date of order.

European Orders:

  • Standard Shipping: Flat rate of £4.
  • Delivery time: 8-10 days.
  • International Orders:
  • We do not ship to the rest of the world at this moment in time.

Delivery Issues:

  • If you encounter any issues with the delivery of your order, please contact our customer service team at neverbeentold@outlook.com for assistance. We are here to help resolve any problems and ensure your order arrives safely and on time.

If you have any questions or need further assistance regarding shipping, please don't hesitate to reach out to our customer service team. We're here to help make your shopping experience as smooth and enjoyable as possible.

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